Rachel Domingo is a UX Design Director based in New York with nearly 20 years of experience creating impactful, user-centered digital experiences.
Throughout her career, Rachel has worked with leading organizations across Fintech, Talent Management, and EdTech. From designing industry-first innovations at JPMorgan Chase to shaping products for early-stage startups and enterprise platforms, she’s built a reputation for blending functionality with elegant, accessible solutions. Rachel thrives at the intersection of strategy, creativity, and collaboration, guiding teams and delivering results that make a difference.
Highlights
Executive Director, Head of Design for Commerce Payments, JPMorgan Chase: Currently leading a multidisciplinary design team across UX, content, and research. Previously led key efforts as an individual contributor, including Real-Time Transfers, Request for Payment, and the Stored Cards redesign—foundational projects in Chase’s digital payments platform.
Lead Product Designer, Grovo: Redesigned core product features, driving usability and engagement.
Freelance Product Designer, Aalto: Designed foundational experiences for a fast-growing real estate startup.
Specialized in UX design & strategy, accessibility, high-fidelity prototyping, and cross-functional collaboration.
Tools: Figma, Sketch, Adobe Photoshop, Jira.
Services
UX & Product Design
Design Management & Strategy
Creative Direction